IT service provider for private customers

The digital world is becoming increasingly complex – even for private IT users. More and more hardware wants to be networked to ensure smooth and secure collaboration and data exchange between devices and family members. We ensure that your private IT can withstand the complex demands of digitalization, but does not become unmanageably complicated! As an IT service provider from the region, we rely on personal contact at eye level – with a common language without complicated technical terms, we find proven or innovative solutions for your secure and stable home network and the care of your hardware! So that you can work concentrated and with focus and enjoy relaxed digital entertainment – completely without security concerns and PC problems. We are there for you as an IT consultant on site: in our store or your home, by phone as well as by remote maintenance.

Our promise as IT service provider

As an IT service provider, we can look back on over 25 years of experience. With always up-to-date knowledge, we are at your side as a partner on site – reliable and competent. From the first consultation for IT solutions in your home, to the implementation of appropriate technology as well as maintenance and support in case of problems: we help you individually and close to the customer. As an IT service provider for private customers, we offer you:

Customized IT solutions

From a single workstation to a complex network with cloud implementation – with us as your IT service provider, you get exactly the solution that suits you.

Security for your IT

As a private user, it is easy to lose track of updates and backups. As an IT service provider, we bring your devices and network up to the latest security standards.

Fix PC problems remotely

Sometimes the solution is just a few clicks away, but difficult to deal with on the phone. We can easily fix many small problems on your device via remote maintenance software.

Official HP Supporter

As an official HP supporter, we do the computer repair at your home or in our store. This is fast and uncomplicated and you do not have to send in your device.

IT-Dienstleister und Kundin im Gespräch

IT solutions for your home

Whether I have PC problems, a laptop repair, you need to reset your PC or need support in setting up a network or a cloud: As an IT service provider, we advise you competently and on site in our store or by phone. It doesn’t matter whether you are interested in a single computer, laptop, printer, etc. or want to expand the IT in your home.

Call us at +41 (0)52 762 76 76 – we will be happy to advise you!

Computer repair to cloud implementation: our services

The solutions we offer are as diverse as the IT requirements in the private sector. Are you missing a service in our spectrum? Contact us! As an experienced IT service provider, we will work with you to find a solution that fits your needs and takes your wishes into account.

Put an end to PC problems – We ensure security

We make sure your computers and systems become and stay secure. Our services include:

  • Virus Protection & Email Encryption
  • Software update & system maintenance
  • Remote maintenance & online backup

Laptop repair and have PC rebuilt – fast and easy

With us as professionals you save time and nerves when it comes to PC problems. We offer you fast and confident support when it comes to computer and laptop repair or the often nerve-wracking PC reset for private individuals. We’ll help you get back to work and enjoying entertainment faster. As an official HP supporter, we repair your device on site at home or in our store in Müllheim.

Network your home! As an IT service provider we support you

Network solutions in the private sector are becoming increasingly complex. The beauty is: Once properly initiated, planned and implemented by the IT service provider, they give you a lot of pleasure and everyday comfort. We develop solutions for you and implement them, and you enjoy the new possibilities of your home network! Contact us, we will be happy to advise you.

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Phone support Monday–Friday
07.30-11.30 a.m.
01.30-05.00 pm

Corporate customers
+41 (0)52 763 46 00
support@thacom.ch

Private customers
+41 (0)52 762 76 86
hilfe@thacom.ch

Antivirus

A widespread misconception is that no virus protection is needed under Windows10, for example, because these functionalities are included in the operating system. Every day we as an IT service provider see how customers become victims with their Windows10 computer in the area of viruses or similar threats. With our solution, we can see when you are being attacked and contact you immediately during normal office hours. We are also happy to help you remove the malware from your device.

Software update

Quite a few private customers are overwhelmed with the update messages on the system. “Do I have to install this now or should I rather leave it alone?” – have you already asked yourself this question?

With our management service, we as an IT service provider update the software on your device on a monthly basis. And not just the operating system, but also third-party software. We also delete the temporary folders as well as so-called data garbage from your trips to the Internet.

Online backup

When was the last time you backed up your data? With our solution, your data is backed up at the time you specify in an automatic process. You get personal access to the backup environment and can thus control your data backup yourself – but we can also do this for you as an IT service provider and contact you if the backup has ever failed.

Remote maintenance

As an IT service provider, we can fix many small problems on your device with our remote maintenance software. We use an encrypted method to access your device and perform the analysis and error management and correction. Thus, we can assure you that no malicious third-party access to your computer can occur during the remote maintenance.

Official HP Supporter

Even with new devices, it can unfortunately happen that a hardware component no longer works properly during the warranty period. We are an official HP SDP and repair your device – depending on the warranty extension – at your home or at our store. You do not have to send your device with the data to an unknown place. Fast and uncomplicated, that’s what we expect from our partners and that’s what you can expect from us.

This makes us the ideal IT service provider for you

Thalmann-Computer, with managing director Andreas Thalmann and his team, has been active since 1995 as an independent and cross-industry IT service provider in IT consulting for companies and private individuals. We attach particular importance to individual consulting and solutions as well as personal contact. Our employees are available for you in our store at Gasse 15 in Müllheim and can also advise you at home. We promise you: No long shipping routes or endless loops in outsourcing call centers. We are there for you – on site and at eye level. Convince yourself and contact us. We will be happy to advise you or send you an individual offer!